Question 1

Which payment methods do you accept?

Accepted Answer

We accept the following payment methods:
 • credit card
 • PayPal

Question 2

Can I change or cancel my order?

Accepted Answer

Changes or cancellations are only possible before the order has been dispatched. Contact us as soon as possible by email at info@4tfclothing.com .

Question 3

What happens if I am not at home when the delivery is made?

Accepted Answer

If you are not at home, the shipping service provider will leave a notification and you can pick up your package at the nearest branch.

Question 4

Can I exchange a product?

Accepted Answer

Returns are only possible if the item is damaged or faulty.
Complaints must be made within 7 days of receipt. Please contact us by email with a description and photo of the item.

Question 5

Can I create a user account?

Accepted Answer

Yes, you can create an account to process your orders faster, view your order history and receive exclusive offers.

Question 6

How can I make sure I am informed about new products?

Accepted Answer

Sign up for our newsletter and follow us on social media (IG @4tf_clo TT @4tfclothing) to stay informed about new collections and offers.

Question 7

Are there discounts for larger orders?

Accepted Answer

If you are planning a larger order, please contact us by email and we will see if we can offer a discount.

Question 8

Can I have my order delivered to a different address?

Accepted Answer

Yes, you can specify a different delivery address during the ordering process.

Question 9

What materials are used for your products?

Accepted Answer

Our products are made from high-quality materials such as 100% cotton or cotton blends, which guarantee comfort and durability.

FREQUENTLY ASKED QUESTIONS & ANSWERS